Zoom Is Getting Some Serious Changes You Might Actually Like
Zoom has revealed its latest move to become a full-fledged communication platform.
Far from just providing video conferencing, the company is now looking at providing a range of tools under its new Zoom One offering.
The new platform will bring together Zoom’s collaboration tools, including persistent chat, phone, meeting, whiteboard, and more in a single package, simplifying deployment and options for businesses around the world.
zoom one (opens in new tab) There will be five pricing tiers, each with its own selection of devices and services.
The free Basic tier provides the standard Zoom video conferencing experience, with 40-minute meetings of up to 100 people, as well as three whiteboards with 25MB of cloud storage and messaging across Zoom’s collaboration tools.
$149.90/year/user Pro tier per license adds 5GB of cloud storage and real-time transcription for calls. It also does away with meeting deadlines, and allows for group messaging, provides chat and channels for “collaboration, file sharing, and more.”
At $199.90/user/year, the Business tier allows meetings for up to 300 participants and unlimited whiteboards.
Currently the top of the class is the Business Plus tier, available for $250/year/user, which offers unlimited business use calls to regional or toll-free numbers as well as domestic SMS and MMS, and Automatic Call Distribution Groups (ACD) Calling adds. With call queue. Users also get 10GB of cloud recording storage per license, and real-time transcription and translation.
The latter two tiers are currently available starting at 10 licenses, but for larger businesses, there are the Enterprise and Enterprise Plus offerings, which offer meetings of up to 1000 attendees, complete with Zoom Phone Pro, Zoom webinars, and full Zoom Rooms. Featured PBX Calls. Capabilities.
Users of the Zoom One Business Plus and Zoom One Enterprise Plus packages will get access to another new feature announced by the company: translated and multi-language captions.
The tool will be available between English and 10 additional languages, or in English from any of the 10 languages, allowing users to view translated subtitles in the language of their choice.
The new “bi-directional translation” will be available in Chinese (Simplified), Dutch, English, French, German, Italian, Japanese, Korean, Russian, Spanish and Ukrainian.
“Simplicity is at the core of everything we do. As the Zoom platform has evolved from a meeting app to a comprehensive communication platform, it was clear that introducing new packaging like the Zoom One is the next step in the company’s growth. It was,” said Greg Tomb, president, Zoom.
“By bringing together chat, phone, meetings, whiteboards, and more in a single offering, we are able to offer our customers solutions that are easy to manage, so they can focus on the most important business issues. “